I need to cancel my orderUpdated a year ago

When an order is placed, it is instantly sent to our distribution warehouse for processing and shipping preparation. We will make our best effort to cancel orders, however, due to different processing times and methods, certain cancellations may not be possible. Special orders begin production immediately upon order placement and are built to your specifications. As a result, the item(s) cannot be canceled, changed, returned or refunded at any time. Final sale items are also ineligible to be cancelled. Please email your request to cancel including cancellation reason to [email protected].