Items ordered together may not arrive in the same box or ship simultaneously. Furniture and made-to-order items will have more extended processing and shipping times. When your item(s) ship we will send you a confirmation email with the tracking info
If you have received a discount code and it is not working, please see individual product pages for eligibility. Offer applies to full-priced merchandise only and is only valid on in-stock items and select pre-order items where indicated. Cannot be c
As a member, our team of design professionals is dedicated to servicing your product sourcing needs. Burke Decor's design professionals will assist you in quoting projects, provide customized pricing, and valuable lead time information. We offer a 15
Special orders begin production immediately upon order placement and are built to your specifications. As a result, the item(s) cannot be canceled, changed, returned, or refunded at any time.
To qualify for price matching, we will need a screenshot of the item on the competitor's site showing the total including tax and shipping if applicable. Site-wide promotions are offered on a limited-time basis and are not honored past the expiration
If you did not order enough wallpaper for your project, please reach out to us. and let us know the dye lot you received and we would be more than happy to check to see if that dye lot is still available.
In order to initiate the claims process, can you please provide any pictures or video that show the original packaging and clearly show any damaged areas on the packaging and/ or to the item. If delivered via a freight carrier, please provide proof t
We are deeply sorry that your order did not arrive as anticipated!. We are happy to assist you; however, we just need you to take the below steps:. 1. Confirm the address we have on file is correct;. 2. Please allow 24-48 hours after showing the deli
When an order is placed, it is instantly sent to our distribution warehouse for processing and shipping preparation. We will make our best effort to cancel orders, however, due to different processing times and methods, certain cancellations may not