My order arrived damagedUpdated a year ago

In order to initiate the claims process, can you please provide any pictures or video that show the original packaging and clearly show any damaged areas on the packaging and/ or to the item. If delivered via a freight carrier, please provide proof that the damaged goods were reported on the BOL at the time the delivery was made.

Please also include a brief description of the damages. We kindly request that these are sent over within 72 hours of delivery to [email protected] in order to open a claim.

Once we receive the information, we can open a claim and provide you with detailed next steps regarding a replacement item(s) or part(s) within 3 to 6 business days.